Great facilities management relies on two things: people who care and systems that prevent problems. At Optimum, Connecteam© is the backbone of how we train, support, and manage teams across multiple sites, giving you clear visibility into performance and a more reliable service with fewer surprises.
When you’re responsible for a site, you need answers to simple questions:
Connecteam© helps us answer those questions with confidence, and act fast when something changes.
Every site has a geo-fence. Operatives clock in and out through the app.
That means:
If someone clocks out outside the geo-fence, it flags an anomaly. A manager can approve, decline, or message the operative to clarify what happened.
What you get: more control, better accountability, and fewer “grey areas”.
Because shifts are scheduled in advance, the system can alert managers if someone hasn’t clocked in at the right time.
So instead of finding out late, we can act early:
This is one of the reasons Optimum stays consistent — even when real-life happens.
Once timesheets are approved, they can be exported into payroll (BrightPay).
This makes payment smoother and more reliable for operatives — which supports retention and stability.
And for you, stability matters because:
Connecteam© also works as our “cloud filing cabinet” for onboarding and compliance.
We use it to collect and store documentation such as:
Documents can include expiry dates, so we can manage renewals properly — and avoid last-minute surprises.
Better still: operatives can access key documents from their own app dashboard if they’re ever challenged on site.
We use in-app courses and training content to help operatives stay confident and up to date.
This supports:
It’s part of how we deliver a uniform standard of service.
Most FM firms run sites like separate islands. We don’t.
Connecteam© gives us a shared community space where teams can:
This builds a culture of care and belonging — which translates directly into service quality on your site.
Connecteam© supports delivery, and our audit system proves performance. Audits are tailored to your site, issues are logged with photos, actions are tracked, and results are scored and reviewed clearly.
Accurate clock-ins with anomaly alerts and approvals for full accountability.
Automatic alerts help managers act quickly when shifts change.
Right to work, DBS, and training records stored securely with expiry tracking.
One shared community across sites for stronger support and consistency.
See who’s on site and where support is needed, in real time.
Audits, scores, and actions captured and reviewed with no guesswork.
When you partner with Optimum, you’re not relying on memory, guesswork, or “trust us”.
You’re getting a system that supports your site with:
Let’s make your operations smooth, consistent, and predictable.
See what a transparent, people-first partnership can do for your organisation.
Optimum — Where people come first, performance is proven, and transparency is standard.
